Answer around the clock, understand the caller’s language, and capture the reason, urgency, and right next step.
Stop losing serious callers to voicemail.
Receptionist Max answers every call 24/7 in the caller’s language, qualifies what they need, and moves serious opportunities to booking, transfer, or follow-up. Your team gets one clear portal for every conversation and next step.
Calls, qualified leads, bookings, transfers, transcripts, and follow-up stay connected instead of disappearing into voicemail.
Add knowledge in the portal or connect WordPress, place a test call, and improve answers using real conversation history.
One front desk that answers, qualifies, and keeps work moving.
Receptionist Max handles the full caller journey: understand the request, answer from approved knowledge, route urgency, book the next step, and give your team the context to follow through.
Answers before voicemail
Receptionist Max answers after-hours, overflow, and busy-period calls so serious callers are greeted instead of abandoned.
Meet callers in the language they choose.
When a caller speaks another supported language, Receptionist Max detects it from the conversation and responds naturally—without a phone-tree menu or a separate language setup. If the caller switches languages, the receptionist switches with them.
¿Pueden ayudarme a reservar una cita?
Claro. ¿Qué día le viene mejor?
Approved booking flow · spoken in caller languageSee the cost of calls that slip through.
Enter a rough call count and average customer value to frame the opportunity. The estimate helps teams understand the upside of faster answering and follow-up.
Use this estimate to decide where 24/7 call coverage can make the biggest impact.
Where an answered call can become real revenue.
For service businesses, clinics, professional teams, and local operators, one missed call can mean a missed job, appointment, consultation, or order.
Capture urgent jobs while the crew is busy.
Qualify callers, collect service details, location, urgency, callback needs, and routing notes while keeping after-hours and overflow calls from falling through the cracks.
- Emergency and non-emergency intake
- Service areas, hours, and booking links
- Owner assist for high-priority callers
Keep appointment intent organized.
Collect caller reason, timing, contact details, booking requests, reminders, and escalation notes while keeping the receptionist behavior consistent with business rules.
- Appointment request capture
- Staff and availability notes
- Transfer and callback paths
Prioritize serious leads and consultations.
Screen caller needs, record context, route urgent matters, protect follow-up details, and make transcripts and summaries searchable inside the portal.
- Lead qualification and callback requests
- Searchable call history and transcripts
- Follow-up visibility for the team
Give lean teams a front desk system.
Use one portal for caller intake, customer follow-up, knowledge updates, plan status, call-minute usage, premium voice, launch checks, and account health.
- Clear launch path
- More automation as the team grows
- Billing, usage, and account health clarity
Launch confidently. Stay in control after every call.
Set up the business, phone path, approved knowledge, routing, and test calls in one guided flow. Run Receptionist Max from the hosted portal, connect WordPress when useful, and keep calls, leads, bookings, follow-up, billing, and usage in one place.
The launch flow walks customers through the account, business profile, phone path, website knowledge, and first call test in the right order.
Approved pages, posts, FAQs, products, service areas, hours, and booking links can feed the receptionist without making teams maintain duplicate content.
As call volume grows, the same portal supports premium voice, integrations, shared follow-up, automations, revenue visibility, and quality review.
One front desk platform from first call to follow-up.
Receptionist Max covers the full call operations path in one system: answer, qualify, route, book, train, review, automate, and control.
24/7 AI phone answering, overflow coverage, after-hours support, and consistent caller experiences.
Caller reason, urgency, contact details, lead quality, callback requests, and routing notes.
Live transfer paths, owner assist, priority rules, service areas, and escalation notes.
Booking links, appointment intent, staff notes, reminders, and booking follow-up.
WordPress pages, posts, FAQs, WooCommerce products, images, hours, service areas, and priority instructions.
Call history, transcripts, summaries, failed-call notices, outcomes, and searchable lead activity.
CRM delivery, saved replies, shared inbox tasks, follow-up workflows, Zapier or Make handoffs, and delivery visibility.
Usage wallet, billing portal access, plan status, premium voice, team access, safeguards, and account health.
Turn conversations into clear next steps.
Answer the call, understand the caller, use approved business knowledge, complete the right action, and give your team the context to follow through.
AI phone answering
Answer callers after hours, during busy periods, and when the team cannot pick up, with live-transfer and callback paths built in.
WordPress knowledge sync
Sync selected pages, posts, FAQs, WooCommerce products, product images, service areas, business hours, booking links, and priority instructions.
Lead qualification and routing
Capture names, phone numbers, reasons for calling, urgency, callback needs, and routing notes so serious opportunities move quickly.
Call history and transcripts
Review call outcomes, summaries, transcripts, transfers, failed-call notices, and lead activity from a searchable portal.
Usage and billing controls
Track plan status, call-minute usage, wallet balance, billing portal access, add-ons, and auto-recharge settings.
Premium voice upgrade
Upgrade to a more natural live-call voice experience for teams that want a higher-end caller interaction.
Bookings support
Support appointment requests, booking links, staff availability notes, reminders, and booking follow-up from the portal.
Integrations and automations
Connect follow-up workflows, shared inbox tasks, CRM/app delivery, saved replies, and owner-assist actions as operations grow.
Owner assist and live routing
Escalate urgent callers, transfer live requests, collect callback details, and keep owner-assist tasks visible.
Revenue Radar
Highlight high-intent callers, callback risk, repeat questions, follow-up gaps, and opportunities worth owner attention.
Automatic multilingual calls
Detect the caller’s language, respond naturally, and switch again when the caller changes languages—without a separate language menu or setup flow.
Team settings and safeguards
Control voice behavior, hours, transfer rules, notifications, team access, escalation paths, and account safeguards from protected settings.
Control the call experience before and after go-live.
Receptionist Max keeps important controls visible: calls can be reviewed, usage is clear, escalation paths stay defined, and advanced features can be added as operations grow.
A customer portal that makes call operations easy to manage.
Home, Launch Center, Knowledge, Inbox, Calls & Leads, Bookings, Integrations, Revenue Radar, Settings, Billing, and Usage work together in one clean command center.
A daily command center for calls and follow-up
See launch progress, recent activity, next actions, unread inbox items, call outcomes, and account alerts in one place.
A clear path from account setup to live calls
Walk through account setup, business profile, phone number, knowledge sync, billing, test calls, and final launch checks in order.
Business knowledge that stays current
Use approved website sources, FAQs, products, services, hours, and instructions while the portal shows sync status, answer gaps, and improvement opportunities.
Shared inbox for owner-assist and follow-up
Keep caller follow-ups, saved replies, internal notes, owner-assist requests, and customer messages in one place.
Understand every caller and every lead
Search recent calls, lead details, outcomes, transcripts, summaries, transfers, failed-call notices, callback requests, and follow-up status.
Appointment requests and booking support
Review booking requests, service rules, staff availability notes, reminders, no-shows, and booking follow-up in one place.
Connect the tools customers already use
Connect CRM, calendar, Slack, Zapier, Make, Sheets, saved replies, workflow previews, and app delivery as operations grow.
Spot high-intent callers and missed opportunities
Highlight serious leads, callback risk, follow-up gaps, repeat questions, and opportunities that need owner attention.
Behavior, voice, safeguards, and team access
Control receptionist style, transfer rules, hours, notifications, automation preferences, privacy, safeguards, team access, and Premium AI Voice settings.
Plan, wallet, phone number, and usage in one view
View current plan, wallet balance, call-minute usage, billing portal access, phone number status, add-ons, and auto-recharge controls.
Go live with call coverage without guesswork.
Choose the right plan
Select the call volume and support level that fits the business, then move through a guided launch checklist.
Add business information
Confirm business details, hours, routing, service areas, booking/contact links, FAQs, and WordPress knowledge sources.
Place a test call
Practice common caller questions, verify lead capture, check routing and booking links, and tune answers before sending live callers.
Monitor and improve
Track calls, leads, bookings, unanswered questions, follow-up activity, usage, billing, integrations, and account health from the portal.
Plans for launch, growth, and higher call volume.
Start on Flex at $0/month, or choose Starter, Pro, or Agency for more included minutes and lower usage rates. Flex includes one Standard Voice test call lasting up to 5 minutes; Starter and Pro receive a $10 call-testing credit and begin with a 7-day launch trial. Premium AI Voice is included with Pro and Agency.
$0/mo
For trying a real receptionist or covering light, irregular call volume without a monthly platform fee.
- No monthly platform fee
- 69¢ per started Standard AI minute
- One Standard Voice test call for new accounts (up to 5 minutes)
- AI answering, caller intake, knowledge training, and call history
- Standard Voice only; move to Starter or higher for Premium AI Voice
$99/mo
For small businesses that need 24/7 call answering, caller intake, and lead capture without hiring another front desk seat.
- 250 Standard AI call minutes included; then 45¢ per started minute
- 7-day launch trial + $10 call-testing credit
- Guided launch checklist
- AI phone answering, knowledge training, transcripts, and leads
- Premium AI Voice: $29/month; included minutes apply first, then 59¢ per started minute
$199/mo
For growing teams that need more included minutes, stronger knowledge coverage, booking support, integrations, and revenue visibility.
- 600 Premium AI call minutes included; then 39¢ per started minute
- 7-day launch trial + $10 call-testing credit
- Everything in Starter
- Advanced knowledge, bookings, integrations, Revenue Radar, and quality review
- Premium AI Voice included at no extra monthly charge
$399/mo
For higher-volume teams and agencies that need advanced routing, deeper reporting, and dedicated onboarding.
- 1,500 Premium AI call minutes included; then 29¢ per started minute
- Everything in Pro
- Premium AI Voice included at no extra monthly charge
- Advanced call volume, routing, reporting, and review support
- Dedicated launch onboarding and priority account support
Put Receptionist Max to the test.
Start with your phone number. Then add your name and email in two quick steps so the live demo can call you and send the transcript to the right place.
Questions businesses ask before choosing Receptionist Max.
You create an account, confirm business details, connect WordPress if needed, choose knowledge sources, place a test call, and then send real callers to your receptionist number.
Yes. Add approved business details, FAQs, services, hours, products, booking links, and call instructions in the portal. If you use WordPress or WooCommerce, the connector can keep selected website knowledge synced automatically.
Yes. Important callers can be transferred or routed for callback, and unanswered questions can be flagged so your team can follow up.
Yes. The portal shows conversations, callback leads, booking activity, call outcomes, usage, plan details, wallet balance, premium voice status, WordPress sync status, and account health in one place.
No. It can help during business hours, after hours, busy periods, missed calls, and overflow situations when your team cannot answer immediately.
You confirm business details, choose knowledge sources, set routing preferences, place a test call, and manage calls from the portal. The connection details stay behind the scenes.
Yes. The platform can capture booking intent, use booking links, collect appointment details, surface staff or service notes, and keep booking-related follow-up visible in the portal.
It is built around phone calls, caller intake, routing, transcripts, lead follow-up, booking support, knowledge sync, billing visibility, usage tracking, and call operations rather than a single website chat widget.
Yes. The launch path starts with account setup, business basics, knowledge, and a test call. Integrations, Revenue Radar, premium voice, and quality review can be introduced as operations grow.
Yes. Receptionist Max automatically detects a supported language from the conversation, answers in that language, and can switch again when the caller changes languages. Approved business facts, numbers, plan names, and safeguards stay consistent across the call.
Answer every serious call—day or night, in the caller’s language.
Start with guided setup, add approved business knowledge, place a real test call, and launch a front desk that turns more conversations into organized next steps.